Las Vegas Dependable Maids is fully bonded and insured. Our liability limits are set at 10 times the cost of the service charge on the day in which the breakage/loss occurred. Notification must be made within 24 hours of service.
Areas that are not covered by liability are; cash, jewelry, one-of-a-kind items or hard to get items; items of sentimental value, art, antiques and electronics. Key replacement / locksmith fees will only be paid if keys are lost or miscoded by Vegas Dependable maids. There is a $45.00 dollar per location liability limit.
Preventable Loss Policy
Las Vegas Dependable Maids has provided many individual home cleanings since inception. In this time, we have experienced 1 claim for the disappearance of cash by clients.
In this instance either:
1. Other contractors have had access to the home.
2. Doors had been left unlocked to provide access.
3. A key had been left under a doormat or flower pot adjacent to the door.
4. A roommate or teenage child was later discovered to have been stealing from the client.
We trust our staff. In order to reduce the risk of loss in circumstances which are out of our control, we will not be held liable for the disappearance of cash, credit cards nor fine jewelry. If you have such items, we ask that you please place them in a secure location out of view from anyone who has access to your home and in a location which is not cleaned by your housecleaning staff.
We appreciate your kindness and understanding related to this policy.